FAQs

Where is In Touch Wellness Center located?

In Touch Wellness Center is located at 2302 W Greenway Rd, Phoenix, AZ 85023.

What are your office hours?

We’re open Monday, Wednesday, and Friday from 9:00am-1:00pm and 3:00pm-6:00pm, Tuesday from 3:00pm-6:00pm, and Thursday from 12:00pm-6:00pm. We’re closed Saturday and Sunday.

What services does In Touch Wellness Center offer?

We offer a full range of chiropractic, diagnostic, and aesthetic services including chiropractic adjustments, non-surgical spinal decompression, Chiropractic BioPhysics, shockwave therapy, IV therapy, massage therapy, medical weight loss, bio-identical hormone therapy, and more.

Do I need a referral to become a patient?

No referral is needed. You can schedule directly with our office by calling or requesting an appointment online.

What conditions do you treat?

We treat a wide range of conditions including back and neck pain, sciatica, herniated discs, auto and sports injuries, headaches and migraines, joint pain, hormonal imbalance, and sleep issues, among others.

What should I bring to my first appointment?

Please bring a valid photo ID, your insurance card if applicable, a list of current medications, and any relevant imaging or medical records.

Do you accept insurance?

Yes, we accept a wide range of insurance plans including Medicare, Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, and Humana. Call our office to verify your specific plan.

Do you accept auto accident or workers’ compensation claims?

Yes, we accept auto accident (no-fault) insurance, workers’ compensation, and personal injury protection (PIP) claims.

What if I don’t have insurance?

We offer flexible payment options including cash, checks, all major credit cards, CareCredit, and HSA, along with custom payment plans.

Is chiropractic care safe?

Chiropractic adjustments are generally safe when performed by trained professionals. Our team reviews your health history to ensure treatment is appropriate for your condition.

How is non-surgical spinal decompression different from a chiropractic adjustment?

Spinal decompression uses gentle mechanical traction to relieve pressure on spinal discs, while chiropractic adjustments focus on realigning the spine and joints through hands-on techniques. Many patients benefit from both.

Do you treat both chronic and new injuries?

Yes, we see patients managing long-standing chronic pain as well as those recovering from recent injuries like auto accidents or sports injuries.

Can I combine multiple services in one treatment plan?

Yes, many of our patients combine services, such as chiropractic adjustments with spinal decompression or stretching, for more complete results.

Do you offer non-surgical alternatives to spine surgery?

Yes, services like non-surgical spinal decompression and our non-surgical joint treatment options are designed to help patients avoid or delay surgery when possible.

Does In Touch Wellness Center offer aesthetic services?

Yes, we offer facials, chemical peels, and microneedling in addition to our chiropractic and wellness services.

Do you offer medical weight loss treatment?

Yes, we offer medically supervised weight loss using Semaglutide, following a required consultation to confirm it’s right for you.

Do you offer hormone therapy?

Yes, we offer bio-identical hormone therapy for patients dealing with fatigue, low libido, brain fog, and other symptoms of hormonal imbalance.

How do I know which service is right for me?

Start with a new patient evaluation. Our team will assess your condition and recommend the right combination of services rather than guessing on your own.

Do you offer home massage therapy?

Yes, we recommend a team of licensed massage therapists who provide in-home massage services throughout the Phoenix area.

How do I schedule my first appointment?

Call our office or request an appointment through our online appointments page, and our team will help you get started.